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32. It is important that all customers can have access to their record and tell us when, for example, they have moved or changed names. But we need to guard against fraudulent changes being reported or fraudulent access being requested.

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Important for you maybe. "Customers" wont give a damn, and the only way you'll incentivise them is with the draconian penalities.

Posted by William on 2007-01-21 17:54:52.
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