This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.


2.9 All too often people find they have to contact the public sector again and again even for the simplest thing because it has got it wrong. They have to initiate contact to provide information which the public sector already has or because the public sector has not explained something properly. They also initiate contact to chase public service providers for action that they are not confident will be carried out. This type of contact is what is termed "avoidable".

Email this to a friend.
Previous itemNext item.


(You must give a valid email address, but it will not be displayed to the public.)

We only allow the following html tags em strong blockquote p br. After posting, there may be a short delay before your comment appears on the site