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A.16 The National Offenders Management Service is formulating a strategy of the future work required to best meet the needs of users. This includes a new approach to offender management by way of a single approach in dealing with offenders. It provides an end-to-end, seamless and integrated service with a single offender manager responsible for the whole of an offender's sentence. It also seeks to reduce re-offending by working with offenders to change their behaviour and addressing the issues that may lead them to re-offend. This work is delivered under 'seven pathways1'.

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