This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.


A.84 The Department for Environment, Food and Rural Affairs (Defra) has a substantial set of service transformation activities which take on board the key service transformation theme of improving accessibility of services by grouping them together to make them easier to find. Defra does not run any major face-to-face services, but is taking steps to deliver key policy objectives via cost-efficient online channels. Examples of this are the Environment and Greener Living franchise on Directgov, and the Greener Business theme on These services will reduce the time customers spend looking for services, as will the department's Whole Farm Approach (WFA) online channel and involvement with the International Trade Single Window (ITSW).

Email this to a friend.
Previous itemNext item.


(You must give a valid email address, but it will not be displayed to the public.)

We only allow the following html tags em strong blockquote p br. After posting, there may be a short delay before your comment appears on the site