This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.


A.165 The DH has responsibility for two contact centres: NHS Direct and Ambulance Trusts. Health and social care is fundamentally a face-to-face activity, an important interaction between trained healthcare professionals and the citizen seeking healthcare advice. NHS Direct is a national service providing 24/7 telephone, internet and digital TV access to health advice, information and support. Ambulance Trusts contact centres deals with 999 calls and planned patient journeys from home to hospital.

Email this to a friend.
Previous itemNext item.


(You must give a valid email address, but it will not be displayed to the public.)

We only allow the following html tags em strong blockquote p br. After posting, there may be a short delay before your comment appears on the site