commentonthis

About CommentOnThis.com

This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.

More...

A.208 HMRC are playing an active role in the development and implementation of public sector contact centre standards. It is working with the Central Office of Information and other public sector bodies on development of public sector contact centre best practice standards. It has played a lead role in defining the public sector contact centre performance measurement framework and is currently implementing this across its contact centre organisation, with the aim of producing initial reports by the end of October 2007.

Email this to a friend.
Previous itemNext item.


Comment


(You must give a valid email address, but it will not be displayed to the public.)


We only allow the following html tags em strong blockquote p br. After posting, there may be a short delay before your comment appears on the site