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A.15 The MoJ has been working on a number of customer focused projects over the past 18 months including: 'Breakthrough', a project to establish key elements across criminal, civil, family and tribunals that will make a real difference in the service being offered; delivering a real improvement in the users' experience of the justice system. The department is currently looking at the introduction of performance league tables for all courts to help further improve courts' performance.

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