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  • establish service transformation as a top priority outcome for government, underpinned by a detailed delivery plan and quantitative performance indicators which form the basis of a published annual report on service transformation.

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As I see it, and applaud it, this is the call to action for the Brown regime! It links the efficency AND the effectiveness agendas as they should be!

Posted by Geoff Llewellyn on 2007-01-05 11:10:49.
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